Last Updated: 15th May, 2025
(These Terms of Use constitute a binding agreement between you and HR World Media Kft, the operator of the ZÜMI application.)
By registering for or using the ZÜMI software-as-a-service platform (“ZÜMI” or the “Platform”), you agree to these Terms of Use (the “Terms”). If you do not agree, you must not use the Platform. You also acknowledge our Privacy Policy (and any applicable Data Processing Agreement) as part of these Terms. If you are using ZÜMI on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and “you” shall refer to both you as an individual and that entity.
Age Requirement: ZÜMI is intended for business use by adults. You must be at least 18 years old to create an account or use the Platform. By accepting these Terms, you represent and warrant that you are 18 or older and legally capable of entering into this agreement. We do not permit any users under 18 years of age.
Business Use: ZÜMI is designed for sales, marketing, revenue operations staff, and administrators of B2B exhibitors. By using the Platform, you confirm that you are using it for professional/business purposes and in compliance with all applicable laws and regulations. If you register on behalf of an organization, you further represent that you are authorized to do so and that all information provided during account creation is accurate and complete.
Account Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to promptly notify us of any unauthorized use of your account. We will not be liable for any loss or damage arising from your failure to keep your account secure.
Paid Subscription Required: Use of ZÜMI requires an active paid subscription under an annual contract. All features of the Platform are provided on a subscription basis – there are no separate in-app purchases or one-time fees. Subscription plans may allow payment on a monthly or yearly interval, but in either case you are committing to a full annual term of service.
Fees and Payment: You agree to pay all applicable subscription fees for the duration of your contract. If you opt for monthly payments, each payment is an installment toward the annual contract. Fees are due in advance on the interval agreed (monthly or annually) and are non-refundable except as required by law. This means that if you cancel or terminate service before the end of an annual term (except as permitted under these Terms), you will not receive a refund for any unused period and may remain liable for any unpaid installments through the end of the term. All prices are exclusive of taxes or duties unless stated otherwise, and you are responsible for any applicable taxes (e.g. VAT).
Auto-Renewal: To ensure uninterrupted service, subscriptions will automatically renew at the end of each annual term for an additional year, unless you or we give notice of non-renewal at least 30 days before the current term ends. We may adjust the subscription fees for any renewal term and will notify you in advance (for example, by email or via the Platform) of any fee changes. If you do not agree to a fee change, you must inform us before the renewal date to cancel the auto-renewal; otherwise, the new fees will apply for the renewal term.
Late Payments: If any payment is not received by the due date, we reserve the right to suspend or downgrade your access to the Platform until payment is made. We may charge interest on overdue amounts at the rate permitted by law, and you will be responsible for any reasonable costs of collection (such as legal fees) for seriously delinquent accounts.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use ZÜMI solely for your internal business purposes in accordance with these Terms (and within the scope of your subscription). All rights not expressly granted to you are reserved by us.
Prohibited Uses: You agree that you will NOT, and will not permit any third party to, do any of the following when using ZÜMI:
Unlawful Activities: Use the Platform in any manner that violates any applicable law or regulation (including data protection, privacy, and anti-spam laws) or for any fraudulent or illegal conduct. This includes refraining from using ZÜMI to send unsolicited mass communications without proper consent or to otherwise harass or harm individuals.
Intellectual Property Infringement: Upload, post, or transmit any content that infringes or misappropriates any third party’s intellectual property or proprietary rights. You must have the necessary rights or permissions to use any content you input into or generate with the Platform.
Unauthorized Access and Security Circumvention: Attempt to interfere with or circumvent any security features or access controls of the Platform. You will not attempt to gain unauthorized access to other users’ data or to underlying software or systems. You also agree not to introduce any viruses, worms, malware, or other harmful code into the Platform.
Misuse of Services: Reproduce, distribute, “frame,” “mirror,” or resell the Platform or any part of it to others, except as expressly permitted by us. You shall not lease, sublicense, or otherwise make the Platform available to unauthorized third parties. Similarly, you will not use the Platform to develop or enhance any competing service or to otherwise improperly glean competitive information.
Reverse Engineering: You must not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas or algorithms of any part of the Platform, except to the limited extent that applicable law expressly allows such actions notwithstanding this restriction.
Excessive or Improper Use: Use the Platform only for its intended purpose. You will not use any automated means (such as scripts or bots) to scrape or collect information from the Platform, nor will you use the Platform in a way that could impair its reliability or interfere with other users’ access (for example, by generating unusually high traffic or data loads).
No Unauthorized Content: Do not upload or input content that is offensive, defamatory, obscene, or otherwise violative of any third-party rights (including privacy rights). We reserve the right to remove or disable content that we deem violates these standards or any law, at our discretion.
Violation of any of the above may result in immediate suspension or termination of your account, and could also expose you to legal liabilities. We may investigate any suspected breach of the Terms and cooperate with law enforcement or third parties in such investigation.
Platform Ownership: Except for your own content, all software, technology, and content provided as part of ZÜMI are owned by HR World Media Kft or its licensors. Using the Platform does not grant you any ownership rights in our intellectual property. You agree not to remove or obscure any copyright, trademark, or other proprietary notices on the Platform. All trademarks and product names of third parties (such as OpenAI, Amazon Web Services, LinkedIn, etc.) that appear on the Platform are the property of their respective owners, and reference to them does not imply endorsement or affiliation.
ZÜMI incorporates artificial intelligence services (e.g. via OpenAI) to generate content such as speech transcriptions, summaries of text or audio, suggested emails, and microsite content. By using these AI-driven features, you acknowledge and accept the following:
No Guarantee of Accuracy: AI-generated outputs may be incorrect, incomplete, or misleading, even if they appear fluent or confident. These AI “hallucinations” are a known limitation of current AI technology. ZÜMI does not guarantee the accuracy, quality, or suitability of any content generated by AI. The AI may occasionally produce errors in transcribing audio, summarizing notes, or drafting text. You should always review and verify AI-generated content before relying on it or using it in any official communications.
No Professional Advice: Any content generated by the Platform’s AI (such as recommendations or summaries) is for informational purposes only and is not intended as professional advice. For example, AI-generated text should not be taken as legal, financial, medical, or other expert guidance. You remain responsible for how you use or act on AI outputs, and you should seek a human professional’s advice when appropriate.
User Responsibility: You agree to use the AI features responsibly. Do not rely on AI outputs as factually correct without independent verification. If you choose to use AI-generated email drafts or content, you are responsible for reviewing them for accuracy, tone, and compliance with any applicable laws (such as marketing email requirements). You also understand that AI-generated content might inadvertently include copyrighted phrases or other third-party material. While we and our AI provider strive to minimize such occurrences, we do not warrant that AI outputs will be free of third-party claims or intellectual property issues. Use such outputs with discretion.
AI Service Providers: The AI functions are provided through third-party AI platforms (e.g., OpenAI’s GPT). When you input data to use these features (like uploading text for summary or audio for transcription), that data may be sent to the AI provider’s servers for processing. We have arrangements in place to protect your data during this process (see Section 8 on Data Sharing), but the AI provider’s terms may also apply. We are not liable for any act or omission of the AI provider. However, if an AI output is blatantly inappropriate or harmful, please contact us so we can improve safeguards.
Limitations of Use: You will not use the AI features to generate content that violates the “Prohibited Uses” in Section 4. This includes not attempting to generate hateful, harassing, or unlawful material. We may impose limits on the volume or type of AI queries to ensure system stability and compliance with our provider’s policies.
By proceeding with using the AI features, you accept that they are experimental in nature and provided “as-is” without warranty. We expressly disclaim any liability for actions you take based on AI-generated content and any damages arising from inaccuracies in such content. You agree that ZÜMI (HR World Media Kft) will not be held responsible for any consequences (including losses or legal claims) resulting from your use of or reliance on AI outputs.
ZÜMI allows you to upload, submit, or input your own content (“User Content”), such as notes, photos, documents, lead or contact information, and other data, in order to use the Platform’s features. This section explains your rights and responsibilities regarding User Content:
Ownership: You retain all rights to your User Content. We do not claim ownership over the information, text, images, or files that you upload to the Platform. Subject to the licenses and permissions you grant us under these Terms, your content remains yours.
License to Us: In order for us to operate the Platform and provide the services, you hereby grant HR World Media Kft (and its contractors and subprocessors, such as cloud hosting providers and AI service providers) a worldwide, non-exclusive, royalty-free license to host, store, transfer, display, reproduce, and process your User Content solely for the purpose of providing the ZÜMI services and as otherwise permitted by our Privacy Policy. This license allows us, for example, to display your uploaded notes back to you, to run them through our AI features to generate summaries, to store your files on our secure servers or on AWS, and to transmit data to your connected CRM if you use that integration. We will not use your content for any purposes outside the scope of delivering and improving the Platform without your consent. This license is limited to the duration of your use of ZÜMI; it will terminate when you delete the content from our systems or cancel your account, except to the extent we are obliged to retain certain data for legal compliance or legitimate business purposes (as detailed in our Privacy Policy).
Your Responsibilities for Content: You represent and warrant that you have all necessary rights, licenses, and permissions to upload or share any content you provide to ZÜMI, and that such content (and our use of it in accordance with these Terms) will not: (a) infringe any intellectual property or proprietary rights of others; (b) violate any privacy or data protection laws or rights of individuals; (c) contain any libelous, defamatory, or obscene material; or (d) otherwise violate any law or regulation. In particular, if your User Content includes personal data about any individual (for example, contact details of leads or colleagues), you warrant that you have a legal basis (such as consent or legitimate interest) to collect and use that data and to disclose it to us for processing. You are solely responsible for the legality, reliability, and quality of the data you upload.
No Sensitive Personal Data: You agree not to upload to ZÜMI any sensitive personal data that is not necessary for the Platform’s intended use. This includes, for example, government-issued identification numbers, financial account passwords, health or medical information, or data about children under 18. ZÜMI is not intended to process special categories of personal data (such as information about health, race, religion, etc.), and we shall not be liable for any damages resulting from your input of such data contrary to this agreement.
Data Processing and Compliance: To the extent that HR World Media Kft processes any personal data on your behalf as part of providing the service (for example, storing information about your business contacts or event leads that you upload), the following terms apply: (i) You (or your organization) are the “data controller” and we are a “data processor” under applicable data protection laws (like the GDPR); (ii) we will only process such personal data on your instructions (as conveyed by your use of the Platform and these Terms) and for the purposes of providing the services, and we will comply with our obligations as a processor under GDPR and other applicable laws; (iii) we will implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or breach; (iv) we will not disclose personal data to third parties except as permitted in these Terms (see Section 8) or required by law; and (v) we will assist with any data subject rights requests or legal compliance needs as reasonably required (you may need to sign a separate Data Processing Addendum with us for detailed GDPR obligations, which we can provide upon request). Both you and we agree to comply with all applicable data protection laws in relation to User Content containing personal data.
Content Monitoring: We are not obligated to monitor User Content, and we generally do not pre-screen content that you input. However, we reserve the right to review, remove, or disable access to any User Content that we believe, in our discretion, violates these Terms or applicable law, or that is excessive in volume and may impair the Platform’s performance. We may do this with or without notice to you. We also reserve the right to report any illegal content or conduct to law enforcement.
Backups: While we take reasonable measures to protect and back up data on our Platform, we do not guarantee that your User Content will never be lost or corrupted. We encourage you to maintain your own backup copies of important data that you upload to ZÜMI. To the maximum extent permitted by law, we shall not be liable for any loss or recovery of User Content.
Feedback: If you provide us with any feedback, suggestions, or ideas about the Platform (“Feedback”), you agree that we may use such Feedback freely and incorporate it into our services without any obligation to you. Any improvements or innovations based on your Feedback are solely owned by us, though this in no way diminishes your ownership of your pre-existing User Content.
ZÜMI offers integration features that allow you to connect external services such as Customer Relationship Management (CRM) systems, calendars, and LinkedIn accounts to the Platform. These integrations are typically facilitated through third-party APIs and services (including via Apideck’s integration middleware). By using these integration features, you acknowledge and agree to the following:
Admin-Connected CRM: If you are an admin user, you may connect your organization’s CRM (e.g., Salesforce, HubSpot, etc.) to ZÜMI. This connection will usually require you to authenticate with your CRM account and grant ZÜMI permission to access certain data (such as contact lists, leads, notes, and other CRM records). By enabling this, you authorize ZÜMI to access and process data from your CRM on your behalf. We will use CRM data only to provide the intended Platform functionality – for example, to import exhibitor lead information into ZÜMI, or to push notes and meeting records from ZÜMI back into your CRM. We will not modify or delete CRM data except as explicitly directed by the Platform’s features (for instance, if you choose to update a record). It is your responsibility to ensure that connecting ZÜMI to your CRM and transferring data is permitted under your CRM’s terms of service and your organization’s policies. We disclaim liability for any data inaccuracies or changes that occur in your CRM system; you should verify any critical data syncs.
User-Connected Calendars: Individual users may have the option to connect their calendar (e.g., Google Calendar or Microsoft Outlook/Exchange) to ZÜMI. If you choose to do so, ZÜMI may retrieve information such as event titles, times, attendees, and notes from your calendar. This can enable features like scheduling follow-ups, logging meetings, or associating calendar events with trade show meetings in ZÜMI. By connecting your calendar, you grant us permission to access and use your calendar data for these purposes. We will not alter your calendar entries or send invitations without your action. It is your responsibility to ensure that no confidential or sensitive information is improperly shared via your calendar integration. You can disconnect your calendar at any time, which will stop any further access by ZÜMI (though previously synced data may remain in the Platform).
LinkedIn and Other Services: ZÜMI may allow users to connect to LinkedIn or other third-party services. For instance, connecting LinkedIn could allow the Platform to fetch your profile information or assist in sending connection requests or messages to leads. If you opt to integrate LinkedIn, you must comply with LinkedIn’s user agreement and policies. Any use of LinkedIn through ZÜMI must not violate LinkedIn’s terms (e.g., avoid excessive automated actions). By connecting, you authorize ZÜMI to access your LinkedIn data that you approve (such as your connections or profile data) and to perform actions you trigger (like sending a message you’ve drafted). We do not post anything on your behalf without your consent. As with other integrations, you can disconnect at any time.
Data Handling and Consents: For all integrations, you acknowledge that ZÜMI will act as an intermediary to access and possibly store data from the connected service. We will treat any such data as User Content under these Terms, which means it’s covered by the same confidentiality, security, and usage restrictions. You must ensure that you have obtained any necessary consents or have another legal basis to allow us access to any personal data retrieved from third-party accounts (for example, if your calendar invites include personal emails or your CRM contains personal information of leads). We rely on you to have the authority to grant us access to these third-party accounts and data.
Third-Party Terms: Your use of third-party integrations is also subject to the terms and policies of those third-party services. This means, for example, if you connect a Google service, Google’s terms and privacy policy apply to that data and its transfer; likewise for Microsoft, LinkedIn, or any CRM provider. We are not affiliated with or endorsed by these third parties. We simply provide tools to connect to them for your convenience. We cannot guarantee the ongoing availability of any particular integration; third-party services may change their API policies, pricing, or functionality in ways that affect ZÜMI. If an integration is discontinued (by us or the third party), we will attempt to inform you and mitigate the impact, but we won’t be liable for any loss of functionality related to such changes.
Integration Uptime and Data Accuracy: We strive to maintain reliable integrations, but we do not warrant that data syncs with third-party systems will be error-free or real-time. There may be delays or failures in syncing data (for instance, if a third-party API is down). You should periodically verify important data (like lead contacts or meeting logs) between ZÜMI and your external systems. We are not responsible for any discrepancies or damage arising from integration malfunctions, except to the extent caused by our negligence or willful misconduct.
Security: When connecting an integration, authentication (such as OAuth tokens or API keys) is handled via secure channels (often using Apideck’s vault or the third-party’s own OAuth flow). We do not receive your third-party passwords. We will store tokens or credentials securely and use them only for the purposes you’ve authorized. You should still exercise caution and disconnect integrations if you suspect any unauthorized access. If you lose a device or suspect your integrated account is compromised, we advise you to revoke access from the third-party service (e.g., via your Google or LinkedIn account settings) and notify us so we can assist.
Use of Third-Party Providers: ZÜMI relies on certain reputable third-party services to operate effectively. Notably, our Platform runs on cloud infrastructure provided by Amazon Web Services (AWS) for data hosting and storage; we utilize OpenAI’s AI engine to power content generation and transcription features; and we use Apideck’s integration platform to connect with external applications like CRMs. By using ZÜMI, you acknowledge that your data may be transmitted to or stored with these third-party providers in the course of using the Platform.
Data Shared: Examples of data sharing include: (a) storing your uploaded documents, notes, and database in AWS data centers (which may be located in the European Union or other jurisdictions, though we strive to use EU-based servers for EU customers); (b) sending text from a note or audio transcript to OpenAI’s API to generate a summary or email draft; (c) routing CRM queries through Apideck’s systems to fetch or update records in your connected CRM. We limit the data shared to what is necessary for the function being performed. For instance, if you request a summary of a document, the text of that document is sent to OpenAI for processing, but not necessarily other unrelated data.
Compliance and Safeguards: We have taken steps to ensure that our third-party providers handle your data in compliance with applicable laws and with appropriate security. For example, we have data processing agreements in place with providers like OpenAI and AWS as needed, and we utilize encryption for data in transit and at rest. By accepting these Terms, you give us consent to engage these sub-processors to process your data as described. We remain responsible to you for the acts of these sub-processors with regard to your data, in accordance with our obligations under Section 6 (Data Processing and Compliance). We will inform you of any intended addition or replacement of sub-processor that would materially affect your data, and give you a chance to object if required by GDPR.
International Transfers: If you are based in the European Economic Area (EEA) or the UK, note that some third-party services (like OpenAI or AWS, depending on region) might process data outside of the EEA (for example, in the United States). Where this occurs, we will ensure that appropriate safeguards are in place for cross-border data transfer, such as Standard Contractual Clauses or an adequacy decision. By using the Platform, you acknowledge that your data may be transferred to and processed in countries outside your country of residence, and you consent to such transfer, provided it is done in accordance with applicable law.
No Third-Party Liability: While we carefully select our service providers, we are not liable for the independent actions or omissions of third-party companies that are outside of our reasonable control. This means, for example, that if AWS experiences an outage or data loss, or if OpenAI’s service returns content that is inappropriate, our liability to you is limited as described in Section 9. However, we do want to hear about any issues arising from third-party services so we can address them with those providers or find alternative solutions. We will use commercially reasonable efforts to ensure third-party services perform as needed, and to contractually require that they protect your data to the same standard we do.
Third-Party Content and Links: The Platform may include links to websites or resources not operated by us, or display content (such as videos or articles) from third parties. This is provided for convenience only. We do not endorse and are not responsible for third-party content or websites, and your use of them may be governed by their own terms.
Trademarks: All third-party trademarks, logos, or service names that may appear within ZÜMI (for example, the Salesforce name or LinkedIn logo when you connect those integrations) are the property of their respective owners. Our inclusion of them is only to refer to those services, and does not imply any affiliation with or endorsement by those third parties.
“As Is” Service & No Warranty: The ZÜMI Platform is provided on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind, except as expressly stated otherwise. To the maximum extent permitted by law, HR World Media Kft disclaims all warranties, express or implied, regarding the Platform and services, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Platform will be uninterrupted, error-free, or completely secure, nor do we guarantee that the AI-generated content or transcripts will be accurate or reliable. You assume all risk for any use of the Platform and any content you obtain from it.
Limitation on Types of Damages: To the fullest extent permitted by law, in no event will HR World Media Kft or its affiliates, officers, employees, or agents be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of (or inability to use) the Platform or these Terms. This exclusion includes, without limitation, damages for lost profits, lost revenue, lost business opportunities, loss of data, business interruption, or any other intangible losses, even if we have been advised of the possibility of such damages. It also includes any damages resulting from mistakes, omissions, interruptions, deletion of files or data, defects, viruses, delays in operation, or any failure of performance, whether or not caused by events beyond our reasonable control, including but not limited to failure of electronic or mechanical equipment or communication lines.
Cap on Liability: To the fullest extent permitted by law, our total aggregate liability for all claims arising out of or related to your use of the Platform or these Terms will not exceed the amount you have paid to us for the service in the twelve (12) months immediately preceding the event giving rise to the claim. If you are on an annual subscription and the event occurs in your first year, our liability is capped at the total fees paid for that year. If no fees have been paid (for example, if you are on a free trial), our liability shall not exceed US $100. This cap applies collectively to HR World Media Kft, its subsidiaries, and affiliates.
Exceptions: We do not exclude or limit our liability to you to the extent it would be illegal to do so. For example, nothing in these Terms shall limit or exclude liability for our gross negligence, willful misconduct, or fraud; for death or personal injury caused by our negligence; or for any other liability that cannot by law be limited or excluded. However, in any such case, to the extent permissible, our liability will still be limited to the lower of the statutory minimum or the cap mentioned above.
AI and Data Accuracy Disclaimers: Specifically, and without limiting the generality of the foregoing, you agree that we shall not be liable for any damages or losses arising from: (a) errors or inaccuracies in AI-generated content (such as incorrect summaries or “hallucinated” information) or your reliance on such content; (b) errors in transcription or document scanning features, such as text converted from images or audio that may contain inaccuracies; or (c) any actions you take based on recommendations or automated outputs from the Platform. You acknowledge that it is reasonable for us to limit liability in this manner given the experimental and assistive nature of AI features, and the fact that final decisions and verifications are your responsibility.
Applicability: The limitations and exclusions of liability in this section apply whether the claims are in warranty, contract, tort (including negligence), strict liability, or any other legal theory. Each provision in this section that provides for a limitation of liability is to be interpreted separately, in a manner that most closely implements the intent of the parties as expressed herein. Some jurisdictions do not allow the exclusion or limitation of certain damages or liabilities, so some of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.
You agree to indemnify, defend, and hold harmless HR World Media Kft, its parent, affiliates, and their respective officers, directors, employees, and agents (the “Indemnified Parties”) from and against any and all third-party claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) that arise out of or are related to: (a) your use of the Platform, including any content you upload or actions you take on the Platform; (b) your breach of these Terms or violation of any applicable law or regulation; or (c) any claims that your User Content or AI-generated outputs (when used by you) infringe or misappropriate the intellectual property rights or privacy rights of a third party, or have caused harm to a third party.
For example, you will indemnify us if a third party brings a claim due to your improper collection or uploading of their personal data into ZÜMI, or if you use ZÜMI to send unauthorized messages and someone sues us as a result, or if you violate a third-party API’s terms and it causes a dispute. Similarly, if you provide content to the AI that results in defamatory or infringing output and a claim is made against us, you will cover us.
Procedure: We will promptly notify you of any such claim and provide you with reasonable assistance (at your expense) in the defense. You shall have the right to control the defense and settlement of any indemnified claim, provided that you do not settle any claim without our prior written consent if the settlement imposes any obligation on or admits any liability by any Indemnified Party. We reserve the right, at our option, to assume exclusive defense and control of any matter subject to indemnification by you, but doing so will not excuse your indemnity obligations. In any event, you agree to cooperate with any reasonable requests assisting our defense of such matters.
This indemnification obligation will survive termination of your account or these Terms.
Term of Agreement: These Terms are effective as of the moment you first accept them (for example, by clicking “I Agree” or by using the Platform) and will remain in effect for as long as you have a ZÜMI account or continue to use the Platform. Each subscription is for a one-year term (unless otherwise specified in writing) and will renew as described in Section 3 unless terminated as per this Section.
Termination by You: Because subscriptions are annual commitments, you may not terminate this Agreement for convenience before the end of your then-current annual term without our consent. You may, however, choose not to renew your subscription for the next term by providing the required notice (see Section 3 on auto-renewal). You may also terminate your use of the Platform at any time by ceasing to use the service and (if you wish) deleting your account or requesting us to delete it, but if you do so in the middle of a paid term, no refund will be provided for the remaining period and any unpaid fees for the term will become due immediately.
If you believe we have materially breached these Terms, you can notify us in writing and if we fail to cure the breach within a reasonable period (e.g., 30 days), you may terminate the Agreement and, in such case, we will refund any pre-paid fees for services not provided as of termination. (Material breach could include, for instance, a serious data security incident caused by our negligence that we fail to address.)
Termination or Suspension by Us: We may suspend or terminate your access to ZÜMI (or terminate this Agreement with you) under the following circumstances:
For Cause: We may immediately suspend or terminate your account if you are in material breach of these Terms or if your use of the Platform is causing harm or legal liability (or could potentially cause harm or liability) to us, other users, or any third party. Material breaches include, for example, your failure to pay fees when due, unauthorized or abusive use of the Platform, violation of the “Prohibited Uses” in Section 4, or infringement of others’ rights. In most cases and at our discretion, we will attempt to provide you with notice of the breach and an opportunity to cure it (if curable) before terminating, but for serious violations we reserve the right to terminate or suspend immediately.
To Comply with Law or Safety: We may suspend your account if required to comply with a law enforcement request or court order, or if we determine it is necessary to do so to comply with applicable law. We may also suspend or limit your use if we detect security issues or suspect that your account has been compromised or is being used fraudulently, in order to protect you, us, or others.
Service Discontinuation: If, in the unlikely event, we decide to discontinue the ZÜMI service entirely or cease operations, we may terminate all user accounts with at least 60 days prior notice. In such case, if you have time remaining on a paid subscription, we will refund the unused portion of your subscription fees (unless we have made alternative arrangements with your organization).
If your account is suspended, you remain responsible for all fees and charges during the period of suspension (except if suspension was due to our error or misconduct). If your account or this Agreement is terminated by us for cause, you will not be entitled to any refunds for the remaining subscription period, and we may prohibit you from re-registering or using the Platform in the future.
Effect of Termination: Upon termination or expiration of your account for any reason, your right to access or use the Platform will immediately cease. We recommend you export or download any data you need prior to termination. We may permanently delete your account data 60 days after termination (and we are not obligated to retain your data after this period, except as required by law or our data retention policies). However, we may retain certain transactional or log information for record-keeping and legal purposes.
Account Suspension (By Request): We understand that in some cases you may want to pause usage of the Platform (for example, if your team is in between event cycles). If you wish to temporarily suspend your account without terminating the contract, please contact us. We can deactivate your account access for a period as a courtesy. However, unless otherwise explicitly agreed in writing, any such suspension does not pause your subscription term or payment obligations. Your annual contract will continue to run and payments remain due on schedule. During a suspension, we will maintain your data and account so that it can be reactivated when you request. No data will be deleted due to a mere suspension. If you require a longer-term pause in service, we can discuss potential accommodations, but our standard policy is that the term continues to run.
No Termination for Inactivity: We will not terminate or delete your account solely due to your inactivity during an active subscription term. As long as your subscription fees are paid and up to date, your account will remain available. (If an account has no login or activity for an extended period and the subscription has lapsed or expired, we may eventually close the account as part of routine cleanup, but we will provide notice if we plan to do so.) Simply not using the Platform will not by itself result in termination of your contract or loss of data.
Governing Law: This Agreement and any dispute or claim (whether contractual or non-contractual) arising out of or related to it or your use of ZÜMI shall be governed by and construed in accordance with the laws of Hungary, and to the extent applicable, the laws of the European Union. We choose Hungarian law as the governing law because HR World Media Kft is registered in Hungary. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
Jurisdiction and Venue: We and you agree that any disputes arising under or in connection with these Terms that cannot be resolved amicably shall be subject to the jurisdiction of the courts of Hungary, with the competent court of Budapest as the default venue. However, if you reside in a country outside of Hungary, you may also have the right to bring legal proceedings in the courts of the jurisdiction in which you reside, if such rights are provided to you by applicable law. In other words, nothing in these Terms limits your rights under mandatory local laws, including the right (if applicable law so provides) to have disputes adjudicated in your home country’s courts and under your home country’s law. For example, if you are a consumer user (though our service is B2B, but hypothetically) in the European Union, you might have certain protections that allow you to sue in your local courts; these Terms will not deprive you of those protections.
If a dispute is brought in Hungary, the parties consent to the exclusive jurisdiction of the courts located in Hungary for the resolution of such dispute (unless otherwise required by applicable law). If a dispute is brought in your local jurisdiction under an applicable legal right, then we agree to submit to the jurisdiction of your local courts as needed to resolve the dispute.
Dispute Resolution and Arbitration: (If you and we are both business entities, you may prefer to handle disputes via negotiation or arbitration.) At this time, we do not require arbitration for disputes, but we do encourage you to contact us first to attempt to resolve any issue informally. We are open to discussing alternative dispute resolution methods, such as mediation or arbitration, on a case-by-case basis, especially to resolve cross-border disputes efficiently. Any arbitration would require mutual agreement in writing.
Class Action Waiver: To the extent permitted by law, you and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
Consumers: We reiterate that if you are using the Platform as a consumer (for personal, non-business use, which is not the typical case for ZÜMI), you may have non-waivable rights as a consumer under local law. These Terms are not intended to override those rights. In any conflict between these Terms and mandatory consumer laws, the consumer laws will prevail for that specific consumer user.
We may modify or update these Terms of Use from time to time to reflect changes in our services, legal obligations, or for other operational reasons. If we make a material change, we will notify you by appropriate means – for example, by posting the revised Terms on our website or Platform and updating the “Last Updated” date above, and/or by sending an email notification to the account owner. It is your responsibility to review the Terms periodically for any changes.
Changes will not be retroactive. In general, the new terms will become effective 14 days after we post them or notify you, unless the changes are required by law to take effect immediately. Your continued use of ZÜMI after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you should stop using the Platform and, if applicable, may terminate your subscription at the end of its term. Disputes arising before the changes will be governed by the Terms in place at the time of the occurrence of the facts giving rise to the dispute.
No amendment or modification of these Terms will be binding unless in writing and posted or communicated by us as described above. In certain cases, we may ask you to click “agree” to new terms to make sure you’re aware of them; but even if we do not, they will apply as stated here.
If you have any questions, concerns, or comments about these Terms of Use or need to contact us for any reason, please reach out to us using the information below:
Operator: HR World Media Kft.
Address: 2051 Biatorbágy, Bajcsy-Zsilinszky utca 10, HUNGARY.
Email: hello@yourzumi.com (for general inquiries)
Support: You may also contact us through any support channels provided within the ZÜMI Platform or website for assistance.
HR World Media Kft is the entity providing the ZÜMI service. Our office is in Hungary, but we serve users globally. Please use email for the fastest response. For any notices of breach or legal matters, you should send an email and additionally send a written notice to our mailing address above, Attention: Legal Department.
We value our users and will do our best to address any issues you raise. Using ZÜMI signifies that you have read and understood these Terms. If there’s anything you’re unsure about, please contact us before proceeding. Thank you for trusting ZÜMI with your business needs!
